Terms & Conditions

Terms of Use

Please read the following Terms and Conditions carefully. By using the Little Generation website and ordering any products or services from us, you acknowledge that you have read, understood and agreed to these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this website.

Agreement

By completing the customer application process and purchasing products from this website, an agreement exists between you and Little Generation once your order has been finalised.

Privacy Policy

Your privacy is very important to us and we will always act to protect your personal information. Refer to our full Privacy Policy for further information. Please note, that by agreeing to these Terms and Conditions you will be deemed also to have read, understood and agreed to our Privacy Policy in its whole.

Ownership of Website and Content

Little Generation owns and operates this website and, unless otherwise stated, owns or is licensed to use all content and other material appearing on this website. The material on this website may not be used without written permission from Little Generation. No trade mark (whether registered or not) that is displayed on this website may be used in any way without prior written permission from Little Generation.

Security

Little Generation will take reasonable care in ensuring that this website is free from viruses or other dangerous content. However, we cannot guarantee that the use of this website will not cause damage to your computer or other devices. It is your responsibility to ensure that you have the proper equipment and anti-virus software to use this website safely. By using this website, you agree that you accept the risk of any damage to your computer or other devices as a result.

Third Party Content

This website contains information from or hyperlinks to websites operated by third parties. Little Generation provides such information and hyperlinks for your accessibility only and is not responsible for the content of any such information or website. Each website has their own Terms and Conditions that you should familiarise yourself with. Little Generation will not be liable for any damage caused by use of these websites.

Website Changes

Little Generation may amend these Terms and Conditions at any time by posting the revised version on this website, effective immediately. If any items in these Terms and Conditions are unable to be enforced, you agree that the remainder of these Terms and Conditions remain in full effect. We may also update or change this website at any time, your use of this website after notice will constitute your deemed acceptance of such changes.

Website Unavailability

Little Generation does not accept responsibility if this site is unavailable to you as a result of computer downtime, malfunction or other factor/s beyond our control.

Customer Application

You must complete the customer application process before placing any orders. You are responsible for providing information and data that is accurate, complete and up to date. You are required to notify Little Generation if there is any change to this information or data.

Product Availability

Little Generation uses its best endeavors to ensure products ordered are available for delivery. However, you acknowledge that in some cases this is not possible and Little Generation may need to cancel an order and issue a full refund with respect to the unavailable product. Little Generation reserves the right to limit the sale of products to reasonable or normal household quantities.

Variation of Products and Prices

Little Generation may alter the product prices on this website at any time, with prices subject to change until the products have been paid in full. We take reasonable care when placing information onto this website, to ensure that all details including product images, prices and descriptions are displayed correctly at the time. Whilst we aim to show the colours, textures and appearances of our products as accurately as possible, this may vary depending on your monitor and computer equipment. Little Generation cannot guarantee that the product images are an exact representation of the actual products.

Orders

Little Generation reserves the right to cancel and refund an order for any reason due to unavailability of product; an error in the product image, price or description; or error in your order. Once an order is deemed accepted by Little Generation, you will be unable to cancel the order. Please note, we only deliver orders within Australia. Please note, we reserve the right to contact you for verification purposes before we allow your order to be dispatched.

Payment Terms

All orders are calculated in Australian Dollars (AUD). You are required to pay for your products purchased on this website at the time of placing an order. We accept all major credit cards including Visa, Mastercard and American Express. We also accept Afterpay, Apple Pay, Google Pay and PayPal. We will always act to protect the details of your payment and purchase however in the absence of negligence, Little Generation will not be responsible for any loss or damage that you may suffer if a third party acquires unauthorised access to data that you have provided to us when ordering from this website.

Shipping

Our Shipping Policy is incorporated in our Terms and Conditions.
- All orders are shipped using Australia Post within Australia only.
- Free shipping for orders $75.00 and over for standard parcel delivery (tracked) with an estimated delivery timeframe of 2-7 business days.
- Flat rate postage fee of $8.95 for standard parcel delivery (tracked) with an estimated delivery timeframe of 2-7 business days.
- Flat rate postage fee of $11.95 for express post parcel delivery (tracked) with an estimated delivery timeframe of 1-4 business days.
- Standard orders will be processed within 1 – 2 business days.
- During major events and sales, orders may take slightly longer to process. However, we will always endeavor to process your order as soon as possible.
- Australia Post’s standard and express post parcel delivery service do not require a signature on delivery. However, should you require a signature on delivery, please select this option at check out for an additional $2.95.
- We do not accept responsibility if your order is lost, damaged or stolen in transit once it has left our premises.
Refer to our full Shipping Policy for further information.

Returns

Our Returns Policy is incorporated in our Terms and Conditions.
- Little Generation do not accept cancellations, returns or exchanges for change of mind purchases.
- We will offer a replacement, exchange or refund where goods are faulty or damaged, have been wrongly described, are different from a sample shown to you or does not do what it is supposed to do.
- If eligible for a replacement, exchange or refund, this must be arranged within 21 days of purchase.
- You will be responsible for the shipping costs of a return; these costs are non-refundable.
- Sale items are not eligible for returns or exchanges.
Refer to our full Returns Policy for further information.

Email Subscription

By subscribing to our email subscription, you are agreeing with these Terms and Conditions and our Privacy Policy. You are opting in to receive communications via email from Little Generation. We may use your personal information to send you emails to invite you to complete a product review or send you targeted news, offers and promotions of our products and services. If you do not wish to receive these communications, you can opt-out by contacting us or clicking Unsubscribe after receiving an email communication.

Date: 6 April 2020